Ye gods!

[Magma Plague]

Umpteen pages of work: gone!

Well, not exactly 'gone', but as near as damn it.

I have my music listed on the WP. I have a lot of music. I use lots of 'special characters'.

Today I opened the 'A-Z' (the individual letters of the alphabet, very fortunately, being twenty-six separate files) that is comprised of all twenty-six files joined seamlessly together.

Now then. Here's the rub: over thirty-pages of work have been transformed into drivel: 89504e470d0a1a0a0000000d4948445200000009000000130403000000b0f23ade00000030504c544500000011 ...

Anyone have any idea of what is afoot?

Is it just that ( The Man from) Atlantis just can't handle vast, complicated documents?

I'd be grateful for any light shed 'pon this dark and terrible crime.

[Robert]

Hi,
Could you please tell us what you mean by "seamlessly joined together"? Did you try to open a single (big) file, or 26 of them simultaneously?

Have these files been created in Atlantis?

Would we be talking of a so-called "master document" by any chance? "Master documents" are not supported by Atlantis.
Cheers,
Robert

[Magma Plague]

Dear Robert,

a clarification:

twenty-six small(ish) files: A-Z. - - - - - - - - - - - - - - - - - - - - - - - - --

One large file: A-Z. __________________________________________

The joining of A to B to C is achieved by coming to the end of, say, the list of 'A' artists. Placing the cursor after the very last letter/special symbol/charcter. Then clicking on the handy 'Insert file' icon. Select file 'B'. Click 'Insert file': thus B is joined to A, C to B and A, etc, etc.

Yes, the end result is an abomination of a leviathan of a document; a large, unruly beast that takes yonks to load, eons to scroll, and defies all attempts to tame it -- until converted to .PDF, that is.

Once in .PDF format it can be loaded, scrolled and e-mailed in a trice.

As I said, 99% of the HUGE A-Z file has been converted into a code more suitable for the chaps at Bletchly, rather than my good self.

I have no idea if stringing twenty-six files together constitutes an unsupported 'master Document' or not, I'm afraid; I'm no Luddite, but neither am I a maven.

Thanks for taking the time and effort to reply to a self-confessed humongous-file creator.

[Magma Plague]

Addendum: all created on Atlantis.

[Robert]

Is the large file of the “.doc”, “.docx”, or “.rtf” type? What is its exact size?
Does it open normally in other word processors?
When you say that it “has been converted into a code more suitable for the chaps at Bletchly”, do you mean to say that Atlantis did that “conversion”? Did that file ever display normally in Atlantis?
Finally, if there aren’t privacy concerns, could you please send the larger file to support@AtlantisWordProcessor.com?
Thanks,
Robert

[Magma Plague]

.rtf.

No, soss, I can't send the larger file as 99% of it has been converted into 89504e470d0a1a0a0000000d4948445200000009000000130403000000b0f23ade00000030504c5445000000111111333333 ...
by ATLANTIS.

ATLANTIS is the only WP I use.

[Robert]

Whatever its looks in Atlantis, that file must have some physical reality in Windows Explorer. You should be able to attach it to an email message. If at all possible, zip it before you attach it.
Thanks,
Robert

[Magma Plague]

Three-pages of work has, seconds ago, been magically transformed into the mish-mash of numbers and letters to be found below.

Tripe-talking: "Whatever its looks in Atlantis, that file must have some physical reality in Windows Explorer."

Ha!



Gas Oktember 89504e470d0a1a0a0000000d4948445200000009000000130403000000b0f23ade00000030504c5445000000111111 ...

[Robert]

When you say that “it has been converted into 89504e470d0a1a0a0000000d4948445200000009000000130403000000b0f23ade00000030504c5445000000111111 ...
by ATLANTIS”, do you mean to say that the above “magma” actually is the name of that file in Windows Explorer? If so, please, zip that file AS it IS and send it as attachment to support@AtlantisWordProcessor.com.
If the above is not the name of that file, I assume that it still must have a name, and a location on your hard drive, hence in Windows Explorer. In which case, you can still zip it and send it to support@AtlantisWordProcessor.com, whatever its actual name.
Thanks.
Robert

[admin]

The numbers in your document are actually a content of a PNG image represented in hexadecimal format. Most probably that you inserted an RTF document as a plain text document.

I suppose your "small documents" are still OK. You should simply reinsert them to the "master document". When inserting files through the "Insert | File...", choose the "All Document Types" or "All Files (*.*)" filter from the "Files of type" box. Atlantis would automatically detect the actual format of document files.

[admin]

Thanks for the document file.

As I understand, it is one of your "small" A-Z documents. Well, if you call a 36 MB document with 20,000+ images "smallish"...

Paul, such enormous amounts of images in one document can easily make it unmanageable, and lead to system instability. All the images in your document can be perfectly replaced with characters from symbol fonts. This would make your document 1,000 times lighter. I have just emailed you a sample document file containing no images at all.

I strongly suggest you redesign your documents so that they do not include such enormous amounts of images.