Unable to upgrade from version 2.x to 4.x

General comments and questions. Technical support.
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pacorramos
Posts: 2
Joined: Wed Feb 03, 2021 4:01 am

Unable to upgrade from version 2.x to 4.x

Post by pacorramos »

After entering my email address on the Atlantis website to verify my eligibility, I am sent to the payment page (screen_01), but after filling in the form I cannot pay by any of the three ways available: both by credit card or Amazon or Paypal I always get an error page (screen_02).
Worse yet, I have tried several times to write to the support email address, but the email is always returned after supposedly being identified as spam.
What's happening? Perhaps someone has hacked the Atlantis website?
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screen02.jpg
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admin
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Post by admin »

We have just emailed you.
pacorramos
Posts: 2
Joined: Wed Feb 03, 2021 4:01 am

Post by pacorramos »

admin wrote:We have just emailed you.
Received, thanks.
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