Convert option Insert Footnote/Endnote grayed out

[gentje]

Hi,

I'd like to convert Endnotes to Footnotes in a document. When I follow the instructions in the Help, the Convert option is grayed out. Why? I've tried every which way, but no matter where I place my cursor, the option isn't available.

Screenshots below.

User error, I'm sure, but still frustrating. Thanks!

ConvertEndnoteFootnote-in-Help.jpg (182.23 KiB) Viewed 1236 times

ConvertOptionGrayedOut.jpg (62.8 KiB) Viewed 1236 times

[admin]

This button is grayed out when there are no footnotes/endnotes in the active document.

[gentje]

And yet, there are definitely endnotes in this document!

[admin]

Can you email your document file to support@atlantiswordprocessor.com?

[gentje]

Yes - I will do that this morning. Thanks!

[admin]

Thanks for the files. There are no footnotes or endnotes in your documents.