Fax

[Guest]

When sending a fax from Atlantis using might fax it freezes my comp and does not send the fax at all.

[admin]

I am sorry but Atlantis does not have any special support for sending faxes.

[Guest]

I am sorry but Atlantis does not have any special support for sending faxes.

In an earlier version of Atlantis I had no problem whatsoever I clicked on print and clicked on fax printer and sent the fax (no problem at all )

[BuffyBot]

Are you able to fax using Notepad or other windows programs?

You might try reinstalling the fax driver.

[Guest]

Are you able to fax using Notepad or other windows programs?

You might try reinstalling the fax driver.

Yes it still freezes Atlantis. Yeahwrite works ok.

[Prince]

Which type of fax printer do you use? I am on Bitware for Windows and on NIC-Fax, both working very well with Atlantis.

[Guest]

Which type of fax printer do you use? I am on Bitware for Windows and on NIC-Fax, both working very well with Atlantis.

Mighty fax version 2.9z build 10. This version worked ok on older versions of Atlantis.

[Guest]

Which type of fax printer do you use? I am on Bitware for Windows and on NIC-Fax, both working very well with Atlantis.

Mighty fax version 2.9z build 10. This version worked ok on older versions of Atlantis.

Still cant fax. I select printer, select fax, try to send and freezes Atlantis. Any other suggestions. ( It worked with older versions of Atlantis ociain mind)

[Robert]

Still cant fax. I select printer, select fax, try to send and freezes Atlantis. Any other suggestions. ( It worked with older versions of Atlantis ociain mind)

Hi, everybody!

We'd like to try and solve this faxing problem.

But we need a fax number to send trial faxes to.

Could anyone provide a fax number so that we could run faxing tests?

Please send your fax number to comments@rssol.com

Cheers,
Robert

[Prince]

Try 00496838907283. Hope it works

[Guest]

I feel this is a problem with Atlantis, not my fax. As I have said it worked ok with older versions of Atlantis.

[Prince]

Did you try a new installation of Atlantis?

[Robert]

I feel this is a problem with Atlantis, not my fax. As I have said it worked ok with older versions of Atlantis.

Hi, Guest!

I just installed Mighty Fax v.3.06 on Windows XP Home Edition.

I sent faxes from latest Atlantis beta, using the Mighty Fax Printer Driver.

Everything went fine.

So it appears that your faxing problems might very well be due to causes external to Atlantis.

In any case they appear to be system-dependent.

Are you sure that you did not install another application that might conflict with your fax printer driver, such as a firewall, an antivirus, an antivirus update, a new printer, some new hardware, etc?

Have you tried sending faxes from WordPad or NotePad?

Have you tried reinstalling Atlantis and/or your fax printing driver/application?

Have you tried updating your version of Mighty Fax (latest version is v.3.06)?

Cheers,
Robert

[Guest]

I have tried the upgrade to mighty fax, works ok with other applications, I only have problems with Atlantis. When I click on printer and select mighty fax it freezes Atlantis. There is nothing else I can see that causes the problem. Very many thanks for all your help.

[Robert]

I have tried the upgrade to mighty fax, works ok with other applications, I only have problems with Atlantis. When I click on printer and select mighty fax it freezes Atlantis. There is nothing else I can see that causes the problem. Very many thanks for all your help.

Hi, Guest!

You never said which system you are working under. Is it Windows 95/98/Me/2000/NT/XP?
Which version of Atlantis are you running? Is it the latest beta version?
Have you tried to reinstall the current "standard" non-beta version of Atlantis?
Can you send faxes from that version?
Are your faxes created and saved as DOC or RTF files?
If they are DOC files, which type are they? MS Word 6.0/95 or MS Word 97/2000?
If they are DOC files, maybe you could try using RTF files instead.
Have you tried closing all other running applications before sending faxes from Atlantis?

Cheers,
Robert

[Guest]

The only way I can fax using Atlantis is to, Minimize to system tray. and continue to fax, then when I reopen Atlantis from system try I can then close Atlantis, other wise I have to... Ctrl+ALT+Del to end task of Atlantis.

All other progs will fax.

[Robert]

The only way I can fax using Atlantis is to, Minimize to system tray. and continue to fax, then when I reopen Atlantis from system try I can then close Atlantis, other wise I have to... Ctrl+ALT+Del to end task of Atlantis.

All other progs will fax.

Hi!
If you want us to help you, you need to answer the questions I already asked in my previous message. Otherwise, we won't be able to do anything to help you.
Cheers,
Robert

[Guest]

Hi, Guest!

You never said which system you are working under. Is it Windows 95/98/Me/2000/NT/XP?
Which version of Atlantis are you running? Is it the latest beta version?
Have you tried to reinstall the current "standard" non-beta version of Atlantis?
Can you send faxes from that version?
Are your faxes created and saved as DOC or RTF files?
If they are DOC files, which type are they? MS Word 6.0/95 or MS Word 97/2000?
If they are DOC files, maybe you could try using RTF files instead.
Have you tried closing all other running applications before sending faxes from Atlantis?

I am using windows 98. I have tried both Atlantis current version and the latest beta. And I have tried all DOC,RTF and all of word. I have uninstalled Mighty fax and Atlantis. Still freezes Atlantis, I have closed all other running programs. I have noticed that when using mighty fax's phone book to select the fax number to dial, then Atlantis freezes. Have I missed anything out to tell you. Many thanks.
Cheers,
Robert
[/quote]

[Guest]

I am using windows 98. I have tried both Atlantis current version and the latest beta. And I have tried all DOC,RTF and all of word. I have uninstalled Mighty fax and Atlantis. Still freezes Atlantis, I have closed all other running programs. I have noticed that when using mighty fax's phone book to select the fax number to dial, then Atlantis freezes. Have I missed anything out to tell you. Many thanks.

[Robert]

I am using windows 98. I have tried both Atlantis current version and the latest beta. And I have tried all DOC,RTF and all of word. I have uninstalled Mighty fax and Atlantis. Still freezes Atlantis, I have closed all other running programs. I have noticed that when using mighty fax's phone book to select the fax number to dial, then Atlantis freezes. Have I missed anything out to tell you. Many thanks.

Sorry but we were unable to find out what might be causing this.
If you upgrade to Windows XP, you might want to try the original inbuilt Windows XP fax services (Control Panel / Add/Remove Programs / Add/Remove Windows Components / tick "Fax Services" & have your xp disk ready)
Cheers,
Robert