Lost all my documents

General comments and questions. Technical support.
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BarbRoss
Posts: 3
Joined: Thu Nov 21, 2013 1:59 pm

Lost all my documents

Post by BarbRoss »

Opened Atlantis this morning only to find almost all my documents were GONE. I didn't delete them...not sure what happened. Can anyone tell me how to get them back? I opened START...DOCUMENTS...and found about 3 of them...but I'm missing about a dozen more...Need help!
Thanks!! :cry:
Robert
Posts: 1906
Joined: Fri Aug 15, 2003 8:27 pm

Post by Robert »

Hi,
Have you looked in your recycle bin?
If you save a new document in Atlantis, which folder is automatically displayed in the “Save Document As” dialog? Are there any of your missing files in that folder?
If you can remember the name of one or several of the missing files, do a search for them through your drives in the Windows File Explorer.
HTH.
Cheers,
Robert
BarbRoss
Posts: 3
Joined: Thu Nov 21, 2013 1:59 pm

Thanks so much

Post by BarbRoss »

Wasn't in my trash...but found it while searching files. Thanks so much for your advise...it really help point me in the right direction!
Happy Holidays :D
Robert
Posts: 1906
Joined: Fri Aug 15, 2003 8:27 pm

Post by Robert »

You might not be aware of this, but Atlantis has several features which all can contribute to the safeguarding of your documents.
1. You can ask Atlantis to create automatic backups for you. This is done in the “Backup Files” dialog. You can access this dialog quickly through its dedicated toolbar button on the alternative set of toolbars:

Image

You can also access it through the “Backup Files…” button in the “Tools | Options… > Load/Save tab:

Image

In the “Backup Files” dialog, you can specify if you want automatic backups, how frequent these backups must be, which folder should be used to store the backups, the maximum number of backups for each document, how much space you want to allocate to the backups:

Image

2. You can create manual backups yourself at will, whenever you feel the need for it. This is done most easily through the dedicated toolbar button on the alternative set of toolbars:

Image

You can also use the drop-down attached to the “Save document as…” toolbar button:

Image

Or the “File | Save Special > Save to Backups” command:

Image

3. Against system failures and crashes, you can ask Atlantis to safeguard each open document every XX minutes. This feature is also activated from the “Tools | Options… > Load/Save tab" (see picture above in 1.)

And, of course, you could also use any of the currently available Cloud storage offers to backup your files. You could create manual backups to a USB key. You could use the “File History” feature available in the more recent Windows 7 and 8 systems. Please have a look at the following pages:

Use Windows 7’s Previous Versions to Go Back in Time and Save Your Files

How to Use the New File History Feature in Windows 8

HTH.
Cheers,
Robert
BarbRoss
Posts: 3
Joined: Thu Nov 21, 2013 1:59 pm

Thanks Robert

Post by BarbRoss »

I copied down your info...thanks so much!!

Take care,
Barbara :)
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