Atlantis + WordWeb Pro

Sentosa · Post by **Sentosa** » Mon Jun 13, 2011 3:39 am

I can't work out whether this is an Atlantis issue, or something to do with WordWeb. I'll start here and go to WW later.

I have been using Atlantis and WW / WW Pro for months -- no issues. For what it's worth, I have Win 7 Home Premium, 64-bit.

Today I had to replace my current Logitech wireless keyboard and mouse. The replacements are the MS Wireless Desktop 3000.

Right-click on the mouse works as before.

The hot keys. Shift+F7 does not work. Changed this to Ctrl+F7. No joy.

Is this likely to be an Atlantis or WW problem?

Better still, has someone encountered this and solved it?

Post by **Robert** » Mon Jun 13, 2011 9:09 am

What happens if you assign “Shift+F7” as a hot key to WordWeb within WordWeb itself ("Options | Hotkey...")?

Sentosa · Post by **Sentosa** » Mon Jun 13, 2011 7:29 pm

Robert wrote:What happens if you assign “Shift+F7” as a hot key to WordWeb within WordWeb itself ("Options | Hotkey...")?

Keyboard Hotkey shows as "None" and will not change.

Post by **Robert** » Mon Jun 13, 2011 7:58 pm

Could you please try the following:
1. Open WordWeb.
2. Open the “Options… | Hotkey…” dialog.
3. Click in the “Keyboard HotKey” box.
4. Press “Shift+F7”.
5. Wait till “Shift+F7” appears in the box.
5. OK out of the dialog.

Any more luck in Atlantis?

Sentosa · Post by **Sentosa** » Mon Jun 13, 2011 8:24 pm

Pressing "Shift" removed the "None" but replaces it with "Ctrl + Alt +".

I believe the problem might be caused by MS Intellitype which is the software installed to support the keyboard and mouse. I'll do some investigations here.

I'm sure I'll find a result or a work around.

Thanks for your suggestions.

Sentosa · Post by **Sentosa** » Mon Jun 13, 2011 8:57 pm

Victory, sort of.

For those not aware, Win7 64-bit can cause many, many problems with software. I could write a long essay of compatibility issues.

Anyway, I eventually found a 64-bit version of Intellipoint. (Why MS does not supply or mention this is remains a mystery. I downloaded it.

I had been using version 8.15 32-bit, The 64-bit version is 8.1, so in MS's wisdom, Win7 refused to install over the top or even allow me to delete it. Fortunately I have Revo Uninstaller Pro which did the job, allowing me to install the 64-bit version.

From WordWeb (which is 32-bit) I managed to reset the Hot key. Couldn't get Shift+F7, but it finished accepting: Ctrl+Alt+7 (not F7). I can live with this.

Please note, I really like Win7, but 64-bit has caused me many headaches.

Post by **Robert** » Tue Jun 14, 2011 1:38 am

It seems to be a common problem with laptop, 'multimedia' or 'office' keyboards equipped with the so-called “Fn” or “F-Lock” key in the lower-left corner. If your “Fn” key happens to be in the “locked” state, the function keys will behave differently. The shortcut for the Thesaurus is also “Shift+F7” in MS Word. But it won’t work either when the “Fn” key is in the “locked” state. The usual workaround is to press “Fn+Shift+F7” instead of “Shift+F7”. Or unlock the “Fn” key permanently if at all possible.
HTH.
Cheers,
Robert