Registration page has old email address. No way to change it

[laocmo]

My Registration Page has an old email address. No way to change it that I can see. Other pages shows correct new one. How do I update it?

[Robert]

If you have a new email address and want it to be associated with your Atlantis registration number, please contact support@AtlantisWordProcessor.com. Give name, surname, registration number, old and new email address.

[admin]

You have been emailed with new reg. info.

[laocmo]

OK yesterday you sent me a new long number to re-register my Atlantis to change my email address. It worked fine. Today when I try to use Atlantis I get a screen that says I need to register or re-purchase. What's going on???

Larry Oliver

[Robert]

Which version of Atlantis Word Processor are you using ("Help | About...")?

[laocmo]

Can't open Atlantis, I get notice above. My latest version is 2.??? if I remember. I always keep the latest version up to date. So whatever your latest version is I've got it as of yesterday. It worked then. Not today.

[Robert]

Please try uninstalling, then reinstalling Atlantis. Please use the setup file available from Atlantis Word Processor – Downloads (Setup file of Atlantis Word Processor 2.0.5). And try registering your copy again with the email address that you gave to support and the registration code that was subsequently sent to you.
HTH.
Cheers,
Robert

[laocmo]

Robert,

I clean my mailbox out every day. Your email with the new long re-register code is long gone. Didn't think I would need to use it again. I've still got my latest version 25 digit code. But I think you are referring to a new code you sent for one time use. It's gone. Can you send a new one, and should I keep it for some use later on??

Larry

[laocmo]

OK I uninstalled the existing copy, downloaded the latest, installed it using my old version 2 code. Everything works so far. Of course it worked yesterday when I did the same thing. We shall see if it continues to do so. Thanks.

[Robert]

The registration code that you recently received should be kept in a safe place for cases like the present one.
Note that any single Atlantis registration code is linked to a specific email address. Atlantis should always be registered with the email address associated with the registration code.