Windows 8 & Cannot Initialize Printer error

General comments and questions. Technical support.
Post Reply
iocelot
Posts: 2
Joined: Sat Dec 29, 2012 2:44 pm

Windows 8 & Cannot Initialize Printer error

Post by iocelot »

Greetings,

I just recently installed Atlantis 1.6.5.10 on a new PC with Windows 8 Pro. I keep getting the “Cannot Initialize Printer” error.

I’ve performed both the
"C:\Program Files (x86)\Atlantis\Atlantis.exe" -dls -dss
and the
"C:\Program Files (x86)\Atlantis\Atlantis.exe" -dls
run commands a number of times, but still get the same printer error.

I’ve also tried changing Compatibility Mode and Run as Administrator, but it still doesn’t print.

The printer functions as it should with everything but Atlantis. Any suggestions?

Regards
User avatar
admin
Site Admin
Posts: 2926
Joined: Wed Jun 05, 2002 10:48 pm
Contact:

Post by admin »

We will look into this problem and get back to you with an update.
User avatar
admin
Site Admin
Posts: 2926
Joined: Wed Jun 05, 2002 10:48 pm
Contact:

Post by admin »

I cannot reproduce this error under Windows 8.

Does Atlantis display the "Print" dialog when you choose the "File | Print..." menu command of Atlantis?
iocelot
Posts: 2
Joined: Sat Dec 29, 2012 2:44 pm

Post by iocelot »

Thanks for your quick response.

I’ve discovered that it just about has to be a printer driver issue. After finally deleting everything associated with the driver (it’s a w7 driver; w8 isn’t available) and reinstalling, it started printing (after a few bumps).

Again, thanks for your help.

Regards
Post Reply