Problem With Updating

General comments and questions. Technical support.
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sixshadows
Posts: 1
Joined: Mon Apr 02, 2001 9:32 am

Problem With Updating

Post by sixshadows »

I am using Atlantis Ocean Mind version 1.5.3.1, and every time I try to update through the word processor by clicking the 'check for updates' button, I get an error. It will run the check, go to continue, and then when I click the 'update' button, I'm getting a blue 'Atlantis' screen and this error:

Exception EAccess Violation

And it will not update, will not go away, and I have to restart my computer.

How can I fix this?
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admin
Site Admin
Posts: 2954
Joined: Wed Jun 05, 2002 10:48 pm
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Post by admin »

It is hard to tell why you get those exceptions in Atlantis 1.5.3.1 (especially without knowing the error address). Anyway you can still easily update. Please go to the Downloads section of our site, and download either the Single File Setup or the Online Setup of Atlantis. When the download is complete, launch the downloaded setup file, and follow the onscreen instructions.
We apologize for the inconveniences.
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