In Version 1.5.3 the Email function fails.
I work with Windows XP, LAN and outlook as mail client.
For a short moment, the the ootlook symbol appears in the systray, then it disappears and the message-box tells that outlook has a problem und must be shut down.
Re: Email Problem
Hi, Anonymous!Anonymous wrote: In Version 1.5.3 the Email function fails.
I work with Windows XP, LAN and outlook as mail client.
For a short moment, the the ootlook symbol appears in the systray, then it disappears and the message-box tells that outlook has a problem und must be shut down.
We were unable to reproduce your problem on our systems yet.
Could you please give us the following details:
1) Which version of Windows XP are you running? Pro or Home?
2) Which version of Outlook? Is it actually Outlook or is it Outlook Express? Have you installed all available Outlook patches?
3) Do you have Administrative Rights on your PC? Over the whole LAN?
4) Is Outlook installed on your PC or are you using it across the LAN?
5) Could you please give us the exact wording of the error message(s) you're getting?
6) Could you please do the following:
a) Right click on an empty spot on your desktop and create a new shortcut.
b) Enter "mailto:" as the shortcut command-line.
c) Give ny test name to this new shortcut.
d) Double-click on the new shortcut.
Was a new Outlook message created?
Note: you can delete this shortcut after testing it.
Cheers,
Robert