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General comments and questions. Technical support.
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admin
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Post by admin »

Guest wrote: In an earlier version of Atlantis I had no problem whatsoever I clicked on print and clicked on fax printer and sent the fax (no problem at all )
Could you recall which "earlier version"?
Guest

Post by Guest »

admin wrote:
Guest wrote: In an earlier version of Atlantis I had no problem whatsoever I clicked on print and clicked on fax printer and sent the fax (no problem at all )
Could you recall which "earlier version"?
Atlantis Ocean Mind 1.1.2.x
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admin
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Post by admin »

Please download the following zip file:

{This file is not available on the server anymore.
The functionality mentioned above is available in the standard version of Atlantis.}


Please unpack its contents (“Atlantis.exe”) to the home folder of Atlantis (by default, “C:\Program Files\Atlantis”). Then launch Atlantis, and try sending faxes. Is there still the same problem on your PC?
Last edited by admin on Sat Aug 16, 2008 9:41 pm, edited 1 time in total.
Guest

Post by Guest »

admin wrote: Please download the following zip file:

{This file is not available on the server anymore.
The functionality mentioned above is available in the standard version of Atlantis.}


Please unpack its contents (“Atlantis.exe”) to the home folder of Atlantis (by default, “C:\Program Files\Atlantis”). Then launch Atlantis, and try sending faxes. Is there still the same problem on your PC?
No still the same. Atlantis freezes when I use Mighty fax's address book to insert Fax number. I still have to minimize to system tray before I can close Atlantis. Mighty fax has said it is not their software. This only happens with Atlantis.
Guest

Post by Guest »

This is a detailed description.

I write the text in Atlantis.
I click on print.
Mighty fax printer
OK
Mighty fax printer Driver appears
I click on Phone Book
Insert recipient
Insert Subject
THEN ATLANTIS FREEZES
I have to minimize to system tray then send fax. Open up Atlantis from system tray and then I am able to close Atlantis.
Many thanks.
Robert
Posts: 1906
Joined: Fri Aug 15, 2003 8:27 pm

Re: Fax Printing Problem

Post by Robert »

Guest wrote: This is a detailed description.

I write the text in Atlantis.
I click on print.
Mighty fax printer
OK
Mighty fax printer Driver appears
I click on Phone Book
Insert recipient
Insert Subject
THEN ATLANTIS FREEZES
I have to minimize to system tray then send fax. Open up Atlantis from system tray and then I am able to close Atlantis.
Many thanks.
Hi, Guest!
What exactly do you mean by "THEN ATLANTIS FREEZES"?
If Atlantis is "frozen" as you say, how can you "minimize [Atlantis] to system tray"?
Normally, when an application "freezes" (locks up), no commands are available.
Which commands are available when your Atlantis is "frozen"?
Which commands are unavailable when your Atlantis is "frozen"?
Cheers,
Robert
Guest

Post by Guest »

Everything apart from minimize system tray stops working. If I click on a toolbar icon. File, edit, view, insert etc, when i say everything i mean every part of Atlantis exept min to sys tray will not work.
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Post by admin »

Thanks for your additional information. This is a Win9x-specific problem. The next build of Atlantis will include a solution for this problem.
Guest

Post by Guest »

admin wrote: Thanks for your additional information. This is a Win9x-specific problem. The next build of Atlantis will include a solution for this problem.
Many Many thanks :D
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